TRUSTED PARTNER TO

PROVIDERS

PARTNER CHALLENGES

The workplace is changing. Customer demands are increasing. Here are some of the challenges our partners tell us they need support with. Sound familiar?

'We're under significant pressure to reduce our FTE costs, but can't afford for the skills to be lost from the business completely'

'We don't have the right people, in the right place, at the right time to meet all our customer needs'

'We lack the consultative skills to confidently discover and measure customer pain points'

'The services we provide are commoditised. We need profitable new revenue streams as a priority' 

'We're selling fewer devices, printing less volume, at a lower price. This simply isn't sustainable'

'We need to sell solutions but lack expertise and capacity. Shifting tin doesn't cut it anymore'

'I can't afford for my sales team to be completing assessments. I need them working on new opportunities'

'We're too reliant on print related income. As our customers change, we need to remain relevant'

'Providing a single service to a customer is risky. We need deeper partnerships across a range of solutions'

HOW WE HELP

We use the right individuals and tools for the job. We want you and your customers to be happy.

On Demand Expertise & Capacity

The right skills, exactly when you need them. PRINCE2 Practitioner Project Managers. Lean Six Sigma Senior Consultants. CIPP / CIPM Qualified Data Protection Officers. Experienced Auditors and Business Analysts.

We upskill your team without the FTE investment.

Baseline Discovery & Measurement

Understanding your customer’s current situation is critical if they’re to buy services and solutions from you. Our assessments and consultancy services help you understand your customer better and quantify their pain points.

We build a baseline to measure improvements against.

HOW WE HELP

We use the right individuals and tools for the job. We want you and your clients to be happy.

Optimised & Digitised Solutions

An optimised future state must be designed which resolves the pain points of your customer. We help reduce error rates, process duration, cost and employee discontent through the design of efficient processes.

We calculate your customer’s business case for change.

Business Strategy & Transformation

A customer value proposition should be continually reviewed to ensure you’re delivering the promised benefits. We help uncover the needs of your customers and the services they require from you.

We can transform your offering and your business.

OUR SERVICES

Data Insight

Controlling the creation, storage and disposal of your data is vital, as is unlocking the value contained within it. Our business intelligence tools and experience deliver critical insights, helping you make meaningful decisions to reduce costs, increase profitability and drive an improved customer experience.

Business Intelligence

Interactive dashboards built to deliver critical insights

Lean Six Sigma

Identify and quantify business process improvement opportunities

Print Assessments

Understand current situation and future requirements

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Process Efficiency

Automating your business reduces manual error rates and costs whilst increasing productivity. This allows your employees to add value through personal interactions with your clients. Whilst delivering operational excellence, this also delivers an improved customer and employee experience.

Intelligent Document Management

Secure file retention, workflow automation and data discovery

Project Management

Control projects to ensure they are delivered on time and in budget

Robotic Process Automation

Automate manual and repetitive steps in a process

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Business Excellence

Remaining compliant with regulations such as GDPR is critical for organisations of all shapes and sizes. These data protection obligations can have a direct impact on your customers and also your brand if there is a data breach, as well as having a significant potential fine for a failure to comply.

Cyber Security

Support the implementation of Cyber Essentials / Plus

Data Protection

Advise and support on all Data Protection requirements

ISO Certification

Gain new ISO Certifications and retain them thereafter

GET IN TOUCH

Please contact us using the details below. We look forward to hearing from you.

+44 (0) 330 223 4922